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Frequently Asked Questions – Racing Analytics Professional2022-10-07T19:25:36+11:00
What is the Daily Sectionals IVR (Incremental Velocity Rating)2023-11-12T20:48:14+11:00

IVR (Incremental Velocity Rating) is provided by Daily Sectionals. It looks at raw times and then incorporates factors such as, but not limited to: wind condition, track surface on the day from 1200m to finish, winner’s profile on the day – which Lane/part of the track in home straight, race shape – fast/even/slow pace and major slowdown/acceleration mid-race. The IVR number you see is essentially a measurement in lengths. For example: Winx might return an IVR figure of +11.5 for winning the Cox Plate. This means Winx ran 11.5 lengths above the benchmark standard. The purpose of IVR figures is to line up performances across different tracks at different points in time. In this example, Winx’s +11.5 rating is an overall figure.

What is the exact interval for a monthly subscription?2020-09-17T15:26:47+10:00

What is the exact interval for a monthly subscription, i.e. is it 30 days?

With a daily subscription, payments are triggered every 24 hours. A day is always 24 hours, so this is no issue. But what about months where the number of days differs?

The amount of time between a monthly billing interval is one month. This means 30 days for some months (April, June etc.), 31 days for others, and then 28 or 29 days for February. If a monthly subscription is created on the 15th of February, the next payment will be charged on the 15th March. If the billing interval for a subscription is every 2 months and it is created on the 15th of February, the next payment will be charged on the 15th April.

What about subscriptions purchased on the last day of the month?

If a subscription is purchased on the last day of the month, recurring payments will continue to be charged on the last day of the month. For example, if a $10 / month subscription is purchased on the 31st December, its next 4 payments will be charged on:

  • 31st January
  • 28th February (or 29th February for a leap year)
  • 31st March
  • 30th April
Minimum PC Requirements for RAPRO2023-06-24T09:08:18+10:00

RAPRO System and Hardware Requirements (Desktop Computer or Laptop)

• Microsoft Windows 10, 11 (64bit)
• 8 GB RAM or greater
• Microsoft Office Excel 365 or greater
• Solid State (SSD) Hard Drive
• Intel i7 CPU/AMD Ryzen 7 or Higher (ARM processors are not currently supported)
• Internet Connection

1. Why do I require a Solid-State hard disk?
A solid-state hard disk is required to maintain the minimum performance of the RAPRO database. The older style spinning disk type solution is too slow to read substantial amounts of data from the database, which cause excessive waiting times whilst viewing form and performing analysis.

2. Can I run RAPRO on a virtual machine?
RAPRO can run on a virtual machine, provided the main PC meets the minimum requirements. In the event the Virtual Machine does not operate as it would on a non-virtual machine with RAPRO, support is not provided as part of the standard service, and an additional consultation service fee will apply to support the setup.

3. Can I run RAPRO whilst not connected to the internet?
Currently, RAPRO will not work if offline from the internet due to the licensing check process.

5. Can RAPRO be installed on my work machine?
RAPRO requires administrative rights to install on any machine. Currently, a personal license does not support installation on company work machines unless approved by the organization’s IT department. Additional setup costs apply to setup on non-personal machines as they require additional time and effort in collaboration with the organisation’s IT department.

6. Will RAPRO work if I bring my laptop to work and connect to the company’s wireless service?
Depending on the organization’s wireless settings, certain ports and filters may be blocked and in place which prevents RAPRO from checking the licensing service and downloading data. Therefore, this scenario is not covered within the standard support of the platform. It is recommended to hotspot from your mobile phone if the wireless network you are on has restrictions in place.

How can i check my PC/Laptop Specifications2023-06-24T09:12:17+10:00

Windows 10:

  1. Open the “Settings” app. You can do this by clicking on the “Start” button located at the bottom-left corner of your screen and selecting the gear icon for “Settings” from the Start menu.
  2. In the “Settings” window, click on the “System” option.
  3. Within the “System” settings, click on the “About” tab in the left-hand menu.
  4. Scroll down in the right-hand pane until you find the “Device specifications” section. Here, you will see various details about your PC, including the processor, installed memory (RAM), and system type (32-bit or 64-bit).
  5. To check the hard disk type, you have a couple of options:

Option 1: Open the “Device Manager.” You can do this by pressing the Windows key + X on your keyboard and selecting “Device Manager” from the menu. In the Device Manager window, expand the “Disk drives” category, and you will see the list of installed hard drives. The name of the hard drive will usually indicate the type (e.g., SSD for a solid-state drive or HDD for a traditional hard disk drive).

Option 2: Open the “Task Manager.” You can do this by right-clicking on the taskbar and selecting “Task Manager” from the context menu. In the Task Manager window, click on the “Performance” tab at the top. In the left-hand menu, select “Disk,” and you will see the list of disks along with their type (e.g., SSD or HDD).

That’s it! Following these steps, you should be able to check your PC specifications, including the hard disk type, in Windows 10

Windows 11:

  1. Open the Start menu: Click on the Windows icon located at the bottom left corner of the taskbar or press the Windows key on your keyboard.
  2. Click on the “Settings” icon: It looks like a gear, usually located above the Power button in the Start menu.
  3. In the Settings window, click on “System”: It is represented by an icon that resembles a laptop or monitor.
  4. In the System settings, click on “About” from the left-hand menu: This will display information about your PC.
  5. Scroll down the About page: Look for the “Device specifications” section.
  6. Under the Device Specifications section, you will find various details about your PC, including the processor, installed RAM, and system type (e.g., 32-bit or 64-bit).
  7. To check the hard disk type, scroll down further until you reach the “Storage” section.
  8. In the Storage section, you will see information about your hard drives. Look for the hard disk type, which could be listed as “HDD” (Hard Disk Drive) or “SSD” (Solid State Drive).

That’s it! You have now checked your PC specifications, including the hard disk type, on Windows 11.

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