Yes. RAPRO provides guided installation, initial configuration and training to help clients understand the platform and use the available tools correctly.
Standard onboarding generally includes two training sessions of approximately 90 minutes each.
Ongoing support is available for software operation, meeting downloads, licence changes and general RAPRO questions.
Custom model development, database work, data extraction, API integration, commercial usage and developer access are separate services. Developer access to RAPRO data, files or APIs may also require additional licensing and a completed Data Confidentiality Non-Disclosure Agreement.